Job Description

Clinical Education Manager – Neurology Registered Nurse (Midwest)

Ideally located in or around the Midwest United States, near a metropolitan area within: Minnesota, Iowa, Missouri, Wisconsin, Illinois, Michigan, Indiana, Kentucky or Tennessee.

The Opportunity

Cycle Pharmaceuticals is looking for a field-based healthcare professional (Registered Nurse) to join its fast-growing Patient Support Platform - Cycle Vita as a Clinical Education Manager – Neurology.

The ideal candidate will have the opportunity to make a significant input into the growth of a dynamic, collaborative, and patient focused team, within a successful small biotechnology company showing year on year revenue growth. Our employees value relationships as well as results. Everyone is encouraged to share ideas and bring fresh perspectives and solutions to discussions that will contribute to the overriding desire for ongoing improvement. As someone who is self-motivated and a self-starter, you will take personal accountability for delivering your individual workload.

The successful candidate will provide training, support and patient liaison management for Cycle’s on-market and pipeline products for rare diseases. This candidate will work in a highly visible, strong team environment to provide case-level support with patients/caregivers, healthcare providers, clinical institutions, specialty pharmacies, hub services, and other therapy focused partners to manage therapy expectations required to support patient access and adherence to therapy.

As part of Cycle’s Patient Support Platform - Cycle Vita, the Clinical Education Manager for Neurology will establish and maintain cross-functional relationships, both internal to Cycle and external with health care professionals, patients, and families to support the ideal patient journey.

Our Company

We believe that Every Single Patient Matters, this is at the heart of why we work, and we’d love for you to share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen.

We are a pioneering company, reimagining how drugs and services can benefit patients with rare disease to make their lives easier and improve their quality of life. Cycle, as a company, works closely with patient groups and healthcare professionals to understand the unmet needs of patients and their caregivers. By collaborating with academic communities and using the latest cutting-edge pharmaceutical technologies, we translate innovations into medicinal products that patients and caregivers actually desire. We deliver the required medicine with the minimum impact on daily routines and, just as importantly, provide individualized support services to patients, families, caregivers and the healthcare professionals community.

Cycle has three core areas of development and work across rare metabolic, immunological and neurological genetic conditions: improving drugs – optimizing an existing drug; repurposing drugs – creating a new indication for an existing drug; and generics – reinstating generic drugs, previously available in the market. These three areas of focus are underpinned by formulation technology – using new drug delivery technologies to improve the efficacy and effectiveness of drugs, allowing us to give patients greater freedom and choice.

What you will be doing

• Administer a motivational interviewing program for patients; report findings and recommendations to Sr/Executive Leadership.
• Execute appropriate call cadence for patient and HCPs with approved metrics and expectations.
• Liaise between Cycle Vita Access Specialists and patients, families, and caregivers on reimbursement & financial support options.
• Manage patient transitional care to Cycle products; both from naïve therapy status and switches from other products.
• Provide product specific clinical training and education for our MS therapies (Tascenso and Bafiertam) either at patient’s homes, clinics, or via telephone and/or video-app.
• Acts as Patient Concierge to develop 1:1 relationships with Patients/Caregivers, monitor therapy goals and complete regular adherence check-ins.
• Support cross-functional efforts with Rare Disease Account Managers to manage external relationships; including introductory meetings with new HCPs to help them understand the Cycle Vita platform offerings.
• Respond to patient and office inquiries with a sense of urgency and customer centric approach.
• Meet patient accessibility needs using approved Cycle materials and methods.
• Attend patient support meetings and industry specific conferences representing Cycle Vita and the patient support function.

What will enable you to thrive

The following skills and experience will be important in helping set you up to succeed and thrive.

• Bachelor’s degree in nursing and/or related field.
• Minimum of 5 years + of clinical practice or biotech/pharmaceutical industry experience.
• Current nursing license in good standing in assigned state(s); potential compact licensure.
• Experience working in Neurology therapeutic space, specifically Multiple Sclerosis (MS) is preferred.
• Good understanding of patient access, hub services, specialty products in rare disease space, reimbursement, adherence programs and patient assistance programs.
• Strong case management background with skills to liaise with all areas of patient support services and capacity to assist patient/caregiver with prescribed therapy and provide clinical training.
• Ability to effectively plan, prioritize, execute on business deliverables.
• Ability to work with cross-functional partners (Sales, Market Access, Marketing, Compliance), and across multiple projects in fast-paced, deadline driven, entrepreneurial environment.
• Individual must possess and portray strong emotional resilience, an extraordinary positive attitude, exceptional listening skills, and strong verbal and written communication skills to work with internal and external customers.
• Manage travel, as needed based on patient, project or business needs (approximately 25%).
• Proven track record of self-management of time, schedule, budget, relationship building.

What makes this role special

• Seek to have a profound impact supporting patients and their families
• Work across a range of different disease states
• Opportunity for professional development and training
• Help shape the culture and future of an emerging pharmaceutical company with a grand vision
• Work with a growing team of experienced professionals
• Learn from a strong leadership team with a proven history of success.

What can we offer

The role will be homebased but some travel, up to 25% of the time, to attend team meetings or support patient activities may be required. We have an agile work policy which allows employees the flexibility to set their schedule and plan their day to meet the business needs and deliverables.

In addition to being part of a great team and doing things that will make a real difference to patients’ lives, you will enjoy all the benefits that brings:

• A collaborative high performing work environment with experienced colleagues
• Opportunity to join a fast growing and ambitious business
• Competitive salary based on experience
• Performance based bonus
• 100% employer paid membership for Private Health Insurance
• Life Insurance
• 401k plan

Applications

Cycle Pharmaceuticals embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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